Two-Year Warranty

Wekkins fully stands behind the products we sell. Therefore, all of our products are covered by a two-year warranty starting from the day when the original order was received. This means that for two years from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewelry occurs. Just contact us and we’ll send you a replacement.

Warranty Terms

1. Customer will be responsible for the shipping fee to send the items back to Wekkins.

2. Customer should make sure that items are safely packed before sending them back. Wekkins will not be responsible for any lost or stolen items.

3. When sending back the items, customer must use a shipping method that has tracking on it. Packages with no tracking will not be processed.

4. The warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of Wekkins.

5. Wekkins reserves the right to void the warranty on any items showing signs of modification, abuse or damage beyond "normal wear", as determined by our jewelry professionals.

Contact:

service@wekkins.com